Mandatory information
according §5 e-commerce law

alpienne - Kraft der Alpen
Naturprodukte Vertriebs GmbH
Wildermieming 177
A-6414  Mieming / Tirol
Phone: 0043-5412-64 128
Fax: 0043-5412-61 262
Email: info@alpienne.at
Internet: www.alpienne.com

Authorized Managing Director:
Knabl Josef  
Responsible for content: (same address as above)

Chamber affiliation: Economic chamber
VAT Reg. No.: ATU 58091479
Company register number:  250569i
Company register court: LG Innsbruck

Notice of liability:
In spite of careful content control, we accept no liability for the content of external links. The operators of any linked sites are solely responsible for their content.

Privacy policy:
The privacy policy applies to the collection and use of personal information collected in certain circumstances, for example when one visits our website, inquires about our services, books, makes a purchase or calls us. Please take the time to read the following document, in which you will be informed how alpienne – Power of the Alps uses this personal information, what kind of data is collected, how and to what purpose the data is used, with whom alpienne – Power of the Alps shares this information, and what measures alpienne – Power of the Alps takes to protect your personal data:
Your right to personal privacy and data protection is of the highest priority, and alpienne – Power of the Alps strives to protect these rights.
All data protection obligations which go beyond this privacy policy remain unaffected.

Why does alpienne – Power of the Alps collect personal information?
alpienne – Power of the Alps collects and uses your personal information in order to offer exceptional customer service, easy access to our website, and offer and provide optimal services. Furthermore, your personal information assists alpienne – Power of the Alps in informing you about our newest products and special offers and to keep you informed about other developments that we feel may interest you.
If you are not interested in receiving information about the latest developments as well as product and service information then please let us know.

What data is collected?
There are many situations in which your personal information can help alpienne - Power of the Alps to provide better service. That is why, for example, you are asked to provide information when you start a transaction. Only information relevant to the current situation will be requested. Normally this includes name, billing address, telephone number, e-mail address, preferred method of contact, and/or credit card information.  Additionally, alpienne - Power of the Alps collects data for marketing research in order to better understand our clientele and offer appropriate services.  Furthermore, alpienne - Power of the Alps collects customer activity data from our website. On the basis of this information, alpienne - Power of the Alps can assess which information is useful to our customers and which areas of our website and online services are of interest.

When does alpienne – Power of the Alps share personal information?
alpienne - Power of the Alps takes the protection of your personal information very seriously.  alpienne - Power of the Alps promises you, that your contact information is never sold or passed onto other vendors.  In order to provide you with exceptional service, alpienne - Power of the Alps may, under certain circumstances, give your information to legal individuals who are obligated to handle the information in accordance to the privacy policy. Under certain circumstances, it can be beneficial for alpienne - Power of the Alps to provide other companies (who are strategic partners with, or employed by alpienne - Power of the Alps ) with certain information so that they can provide you with services and products in the name of alpienne - Power of the Alps .  These companies can help us to process information, give credit agreements and process orders, deliver products, administer and maintain customer data, offer customer service, evaluate interest in our products and services, conduct customer research, or complete polls regarding customer satisfaction. These companies are obligated to handle your personal information in accordance with the privacy policy in order to protect personal privacy.  Furthermore, alpienne - Power of the Alps may be required by law or legal regulation to provide personal information.  

How does alpienne – Power of the Alps protect your personal information?
alpienne - Power of the Alps takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, transmission, alteration, and deletion.
The website employs the industry-standard SSL (Secure Sockets Layer) encryption. Your personal information and credit card information required in internet transactions is thereby safeguarded.  
You can also help us secure your information by following some simple steps.  Change your password often using a combination of letters and numbers and make sure you are using a secured web browser.     

Integrity of your personal information
alpienne - Power of the Alps has taken security measures to ensure that your personal information for the intended purposes is correct, complete and up-to-date. Naturally, you have the right to access and change your information at any time.  You can help us by making sure your contact information and default settings are correct, complete and up-to-date.  You may also receive a copy of your personal information by contacting us at the e-mail address mentioned below.  

Cookies and other technologies:
As is common of many company websites, alpienne - Power of the Alps uses "cookies" and other technologies in order to assess which areas of our websites are particularly popular, how our internet guests move around, and how much time they spend in certain areas. Furthermore, alpienne - Power of the Alps uses cookies and other technologies to assess the effectiveness of our online marketing and evaluate if it attracts and alerts customers to our products and services. alpienne - Power of the Alps uses cookies and other technologies to analyse the data traffic on our website in order that we can improve its design and functionality, and to examine if it communicates efficiently with our customers. Lastly, alpienne - Power of the Alps uses cookies to make the website fit your needs better and make the navigation easier in each visit.  

Like most websites, information requested by us is automatically collected and saved in a protocol. This information includes internet protocol addresses (IP addresses), type of browser used, internet service provider (ISP), reference and end pages, operating system, date and time, and click stream data.  

In some of our e-mail notifications, alpienne - Power of the Alps uses the so-called "click-through URL", that is connected to contents on our website.  When you use such a URL address, you pass through our web server before you land at the destination webpage. alpienne - Power of the Alps tracks these "click-through" data, to determine the interest in certain topics und to measure how effectively it communicates with our customers. If you would not like you information to be collected in this way, do not click on any text or graphic links in the e-mails.  

Additionally, alpienne - Power of the Alps uses "pixel tags" (small picture files) that furnish information about which areas of the website the clients have visited or measure the effectiveness of the customer search requests on our site.  
With help from pixel tags, alpienne - Power of the Alps can send e-mail notification in a format accessible by our customers.  Additionally we can research if the e-mails were opened in order to help alpienne - Power of the Alps to only send e-mails that interest our customers.  

Our company-wide commitment to protecting your personal privacy
As already mentioned, alpienne - Power of the Alps takes the protection of your personal information very seriously.  So that the security of your personal information is ensured, all workers are given current instructions and the company takes strict security precautions to protect your personal information.  
The website contains links to other companies. alpienne - Power of the Alps is not responsible for their personal privacy guidelines. alpienne - Power of the Alps recommends that you attain these companies' Privacy Statements.  

Questions regarding personal privacy rights
If you have questions or concerns regarding the Privacy Statement, please feel free to contact us at the appropriate e-mail address (see below).     
Naturally you can ask alpienne - Power of the Alps which of your data is or has been collected, where the data was collected, how it is used, and if it was shared with another company.  Additionally, you can correct false information or delete incorrectly processed data.  The terms of the Personal Privacy Law apply.
alpienne - Power of the Alps is authorised to change the privacy policy occasionally. If fundamental alterations are conducted, notification as well as the up-dated version will be published on our website.